The Beginner's Guide to ePacket Delivery - Expand Cart
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The Beginner’s Guide to ePacket Delivery

One of the most important challenges facing the e-commerce industry in the world is the length of time it takes to ship the product from the place of its manufacture or availability to the customer or the consumer, especially if it was international shipping, meaning that the product is shipped from outside the country where the customer is.

There are many shoppers who become very frustrated when hearing the time it takes to ship their product from abroad, especially if this product is not found in the country they are in or the price of the product abroad is much cheaper than its price at home.

The Chinese online stores are the most attractive stores for shoppers from all over the world, in relation to the low prices of products compared to other electronic stores spread all over the world, especially in the Arab region.

However, many purchases across these stores are not made due to the challenges facing international shipping, especially in terms of the long period it takes to ship the product from China to the customer’s home anywhere in the world.

Therefore, there was an urgent necessity in order to find effective and radical solutions that could overcome this great challenge and reduce the time it takes to ship the product from the place of its provision or manufacture abroad to the place of demand at home.

Accordingly, a new and innovative shipping method has emerged that has effectively succeeded in overcoming the challenge facing international shipping and reducing the time it takes, especially with regard to shipping products from China and Hong Kong, which is the ePacket delivery.

Through this ExpandCart’s new article we will give you a comprehensive and complete guide on the concept of the ePacket delivery system, how you can benefit in shipping your products, and the countries in which this system is available.

What Is ePacket Delivery?

It’s an option of product shipping from Sellers in China and Hong Kong, mainly created after an agreement between Hong Kong Post and the US Postal Service (USPS), and now includes other dozens of countries. One of the main themes of ePacket that it allows delivery of products at a rate that is much faster than traditional delivery from China and Hong Kong to other specific countries.


What are the specifications to Use the ePacket Delivery Method?

There are certain requirements that need to be met when it comes to the package being shipped using ePacket delivery which has to do with the weight, dimensions and the price of the product.

Here are the exact numbers:

  • The weight of the package shipped cannot exceed 2 kg.
  • The value of any product being shipped cannot be more than 400 USD.
  • The size of a regular packet should not have a length of less than 14 cm and a width of less than 11 cm. As for rolled up packet, it should have a minimum length of 11 cm. Additionally, twice the diameter plus the length should be more than 17 cm. The longest side of a regular package should not be more than 60 cm. Moreover, the sum of the length, width, and height should not be greater than 90 cm. The longest side of a rolled-up package should not be more than 90 cm. Additionally, twice the diameter plus the length should not be more than 104 cm.

Advantages of ePacket delivery

The ePacket shipping service was created for e-commerce purposes, to make it both faster and more affordable for customers to receive their purchases from online stores and marketplaces shipping in China and Hong Kong.

As follows are some of the main advantages of ePacket:

  • Faster:

    ePacket delivery has faster delivery times. So, you can expect your delivery to reach your customer within approximately three weeks.

  • Cheaper: 

    ePacket has lower shipping fees, allowing you to price more competitively.

  • ePacket tracking:

    ePacket delivery allows the option of end-to-end tracking without incurring additional costs.

  • Free returns on undeliverable items:

    ePacket provides the option that any undeliverable item is returned without any additional expense.

  • Payment of postal customs:

    Any customs, duties, and/or taxes are paid by the recipient of the shipment, due to the fact that ePacket delivery goes through regular custom clearance.


Countries supporting ePacket delivery

As follows is the list of the growing list of countries supporting the ePacket delivery service:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Indonesia (currently in a trial run)
  14. Ireland
  15. Israel
  16. Italy
  17. Japan
  18. Kazakhstan (currently in a trial run)
  19. Korea
  20. Latvia
  21. Lithuania
  22. Luxembourg
  23. Malaysia
  24. Malta
  25. Mexico
  26. Netherlands
  27. New Zealand
  28. Norway
  29. Poland
  30. Portugal
  31. Russia
  32. Saudi Arabia
  33. Singapore
  34. Spain
  35. Sweden
  36. Switzerland
  37. Thailand
  38. Turkey
  39. Ukraine
  40. United Kingdom
  41. United States
  42. Vietnam (currently in a trial run)

Average ePacket Shipping Times

Brazil: 20 to 30 business days

Mexico: 20 business days

Vietnam: 5-7 business days

Russia, Ukraine, and Saudi Arabia: 7-15 business days

Other countries: 7-10 business days

ePacket Tracking – How to Track ePacket Delivery from China

It could be tricky to track your packages, especially when shipping a large amount at once. One of the greatest benefits of using the China ePacket shipping service is the ePacket tracking facility.  Customs, foreign postal services, and other barriers might delay or act as a barrier to the tracking of any single item, let alone numerous items. That’s why tracking information can prove valuable to customers wanting to track the location of their delivery.

The ePacket tracking codes must be obtained through your supplier. You can track ePacket shipments by using USPS , ePacket China Post, or sites like


ePacket and Dropshipping

ePacket has allowed for a drastically shorter time for delivery, which can easily boost your competitiveness since delivery time is one of the main advantages customers are looking for: To decrease waiting time, allowing for more positive relationships with your customers.

Faster delivery times with ePacket means instant gratification for buying customers/merchants alike, something that could greatly enhance the shopping experience, and it’s something that allowed Amazon to dominate in the market due to their famously known shipping times. Add to that the ability to track your parcels whenever you want and it’s undeniable that ePacket has the winning factor that allows it to shine, especially when dropshipping is considered; reliability and speedy delivery that could easily allow you to start it confidently.

You can also find the ePacket option on famous websites offering you the choice to ship from China such as eBay, Oberlo, and AliExpress, the option that is not only limited to those websites but many more.

So, if you are enthusiastic about starting your own e-commerce store while buying your products from China, at a lower cost and fast shipping time, you have got ePacket.

Customs for ePacket Shipping

Customs and taxes may be expected to be paid by you during ePacket shipping, something that follows the regular custom clearance, so you may want to contact the suppliers to find about the expected custom fees to be paid, especially for the best-selling items.

Moreover, as a customer you could also be expected to pay duties or taxes upon arrival of your ePacket product, so it could be wise to inquire about the regular shipping expenses to be paid.

It’s also important to consider that the ePacket delivery to Canada and some international countries will cost higher and take longer to arrive. Additionally, be ready to look up the countries with an available ePacket option before importing them into your stores, as this will be where you customers reside, and you wouldn’t want your shipping speed affected negatively, also it will help you make sure that all your customers will benefit from the speedy ePacket delivery.

So, there you go! You have now acquired the bare minimum of knowledge to be ready to introduce such an awesome option to your e-commerce store; where you can positively achieve more positive customer satisfaction and accordingly higher conversion rates.

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